· Creating keys metrics and reports and identifying gaps
· Coordinates activities that affect operational decisions and business requirements
· Coordinating with line departments and higher authorities for effective implementation of project
· Effective team player having ability to lead and mentor the team
· Maintaining complete and thorough understanding of system
· Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
· Creating and ensuring new processes are followed
· Provides feedback and maintains processes
· Strong critical thinking ability in technical and non-technical issues
· Ability to work in a fast paced, constantly evolving environment
· Drawing Operational plans keeping long-term objective in vision
· Define, Track and Improve key metrics pertaining to operations planning
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